idBos – Manage Your Emotions and Resolve Conflicts As a Leader. Resolving conflicts is one of the basic competencies that any leader should have. The key to fostering a positive work environment is not to avoid confrontations but to find efficient mechanisms to handle conflicts in a positive way, creating conditions that promote healthy coexistence among work teams and turn conflicts into enriching experiences that improve relationships interpersonal in the organization.
Knowing how to properly handle your emotions is essential for your professional success, it will allow you to act correctly in the face of negative situations; On the contrary, a bad management of your emotions can generate confrontations that deteriorate labor relations which will prevent you from becoming a good leader. To develop your emotional intelligence it is important to consider the following aspects:
- Self-knowledge Know your emotions, know how your mood influences your behavior and how to relate to others. Identify your strengths and recognize areas for improvement.
- Self-control In the workday you can present situations that require an immediate response, self-control will allow you to make objective decisions, the key is to fix your mind on the objectives and not on the obstacles.
- Be positive: Keeping an optimistic attitude in difficult situations is essential to keep the mind focused on organizational objectives.
- Recognize the emotions of others. One of the qualities of a good leader is knowing how to identify and manage the emotions of your team, recognizing them is important to improve communication.
At present, companies are made up of multi-disciplinary teams, the professionals that make up these teams usually have a different profile than their colleagues, which can cause discrepancies and conflicts due to the different points of view that are generated around different situations. Emotional intelligence allows efficient management of labor relations, allows the formation of functional teams and improves communication within the organization. Conflicts do not always represent something negative, they can be taken as the beginning of a change or the opportunity to learn and grow. If you can manage a conflict properly you can strengthen links, create high performance teams and contribute to making organizations more competitive.
A good leader should always be aware of the needs or conflicts of people, through their emotional intelligence. Negative emotions affect the performance of people, hinders the generation of ideas, decreases concentration, increases stress levels and affects the quality of life as well as the health of people, so it is important that you prepare now, know your emotions, work on them so that in the short term you can become a good leader.
Emotional intelligence will help you to understand conflicts, and in the long run it will allow you to efficiently manage human relationships, create collaborative teams, solve problems efficiently and, above all, give you the opportunity to become the leader that organizations seek.